Full case management of over 300 different case types giving you access to over 100+ organisations locally and internationally to help deal with your emergency
The Incident Management and Information Capturing System (IMICS) is only accessible to trained ERPC (Emergency Response & Prevention Centre) dispatchers, and only on the activation of an emergency panic. It is the simplest yet most advanced community profiling system in the country to date, which takes into account each and every aspect of a user’s lifestyle. This helps our team of Dispatchers have instant access to relevant information at the moment your emergency is activated, saving precious time in response.
- The management of your case is included in your Advanced CoDriver Assistance Centre package.
Note: Any costs incurred during the management of your case, that fall outside of the benefits of the Advanced CoDriver Assistance Centre package will be for the members account.